⸺ Frequently Asked Questions ⸺

The questions agents actually ask us.

Real answers. Not recruiter spin.

Joining the Team

Most-asked questions from agents in the discovery phase.

What does the application process actually look like?

Three steps. You submit the confidential application on the Apply page, Carlos or Nelly responds personally within 48 hours, and if there is mutual interest we schedule a 30 to 45 minute conversation. No tests. No homework. Just a real conversation.

Can newly licensed agents apply?

Yes, if you are the right fit. We onboard new agents through The Handal Method and pair them closely with Carlos and Nelly for the first 12 months. The bar is character and coachability, not closings.

I am bilingual. Does that matter?

Yes, in a real way. The Latin American and Hispanic markets are a major underserved community in Greenville, and Nelly has built years of trust there. If you speak Spanish naturally and want to serve those families, this is one of the few teams set up to do that well.

Leads & Opportunity

How business actually flows on the team.

Do you provide leads?

Yes, but we do not want you dependent on them. The team has inbound flow from referrals, the relocation hub, and the bilingual market. We share opportunities. But more importantly, we teach you to build your own pipeline so you own your business.

What is the lead-to-agent ratio?

We do not feed leads to ten agents at once. Inbound opportunities are routed based on fit, language, market area, and current capacity. The agent who gets the lead is the agent best suited to serve that client. Period.

What kind of price points do you work in?

Everything from first-time buyers to luxury. Our average sale price tracks the Greenville market. We have closed sub-$200K homes and homes north of $1M in the same week.

Structure & Support

The infrastructure underneath the team.

What support do agents receive?

CRM and pipelines, marketing and buyer presentations, transaction coordination, weekly accountability, The Handal Method training, and direct access to Carlos and Nelly. See the Opportunity page for the full breakdown.

Is there a transaction coordinator?

Yes. Our TC handles the contract-to-close process so you can stay on top of revenue-generating activity. That includes scheduling inspections, tracking deadlines, coordinating with title and lender, and keeping the client informed throughout.

What does the training look like?

Onboarding training in your first 30 days, weekly team huddles, monthly skill sessions, and quarterly business reviews. Plus access to The Handal Method curriculum, which is the same framework taught inside Handal Coaching Co.

Do you offer marketing support for my listings?

Yes. We provide professional photography, listing presentation templates, social media marketing, and brand-aligned creative support so you are not figuring out marketing alone or paying out of pocket for the essentials.

In addition, all listings are strategically overseen by Carlos, giving agents direct access to high-level guidance on pricing, positioning, negotiation, and overall listing strategy throughout the process.

Logistics

The practical stuff. Brokerage, location, timeline.

What brokerage are you with?

The Handal Team operates under Real Broker, LLC. We chose Real for its agent-first economics, modern technology stack, and the freedom it gives us to build the team the way we want to build it.

Where is the office?

We are primarily a virtual team, giving agents flexibility and the ability to work efficiently from anywhere. However, we also believe strongly in collaboration, coaching, and community, which is why we host weekly in-person meetings, trainings, and learning opportunities to help agents stay connected, supported, and growing together.

Can I schedule a conversation before applying?

Yes, and many agents prefer it. Book a 30-minute confidential call with Carlos or Nelly through the Apply page. No application required.

Do I have to be in Greenville already?

No. We have welcomed agents who relocated to join. If you are considering a move to the Upstate, we can talk through that as part of the conversation.